FAQ » Mobonair Wireless

Frequently Asked Questions

In this era, technology is everything. It can drastically affect the lifestyle and consumption patterns of individuals. For this sole reason, businesses have shifted their promotion and advertising methods to online platforms rather than the traditional way of marketing. Digital marketing through social media networks is the easiest and most commonly used kind of marketing seen today. Mobonair has a well-maintained and customer friendly customer care system. One of the very frequently asked questions is whether a mobile handset is required for using the SMS service. The most characteristic feature of Mobonair is that it can send SMS from and to any kind of device. There is no requirement for a mobile handset as these messages can be sent across all available networks and platforms. All you need is a computer and an internet connection. This method takes away the difficulty of the traditional method of sending bulk messages and notifications to individuals.

Frequently Asked Questions

Q. Is any mobile handset required for sending bulk SMS?

A. No, a mobile handset is not required for sending bulk SMS. You need only a computer with internet.

Q. I have a computer institute. Can you explain how to use bulk SMS for my institute?

A. There are two types of SMS

Promotional SMS
Transactional SMS

Promotional SMS is used for business promotions or any other advertising purposes. As per TRAI rule, promotional SMS can be used only for business/product promotions. Messages cannot be sent on DND (Do Not Disturb) enabled mobile numbers. Message sending time: 9 AM to 9 PM.

Transactional SMS is used for any type of transactional notifications. For example, you can send SMS to all your students to alert them for payment due date. After payment, you can send SMS for payment confirmation to their mobiles. You can also send any notifications for examinations and holidays.

Q. Can I send any birthday/wishing message to our customers?

A. Yes, you can send any birthday or wishing message to your customers from our promotional panel.

Q. I have five thousand existing customers. I want to send birthday SMS automatically on their birthdays. Is this possible?

A. Yes, you can send birthday SMS automatically on your customers’ birthdays. You can add your customer details including date of birth with birthday message at SMS panel. SMS panel will automatically send SMS on the customer’s birthday.

Q. Can I integrate SMS API in my web portal?

A. Yes, you can integrate SMS API in your web portal. We have a ready-made script for SMS panel.

Q. When a customer is registering on my website, OTP (One Time Password) need to be sent to the customer’s mobile instantly. Is this possible with your bulk SMS service?

A. Yes, OTP can be sent to the customer’s mobile on the registration process. Your customer will get the OTP SMS instantly even if your customer’s mobile number is DND (Do Not Disturb) enabled.

Q. What is Sender ID?

A. Sender ID is an identification combination that consists of 6 characters (A-Z). It can also be an identification of an organisation. Like AM-SBIINB, Sender ID is displayed after the hyphen. When you send messages through web panel, SMS will be sent with the Sender ID to identify your messages.

Q. What is Sender ID?Q. How many messages will be count if I send a message with 500 characters?

A. 4 Messages will be counted. The number of messages is calculated as follows, 160+153+153+34=500

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